Refund Policy
When refunds apply to a cloud account order.
Before delivery
An order that has not yet been delivered can be cancelled and refunded in full.
After delivery
If a delivered account does not match the configuration described in its listing, contact us with the details. Where the discrepancy is confirmed, we will arrange a replacement or a refund.
What is not refundable
Refunds do not cover suspension or restriction caused by use that breaches the issuing provider terms of service after the account has been handed over, or changes made by the buyer after transfer.
How to request
Send your order reference and a description of the issue through any contact channel on this site.
Browse the catalogue
Ten providers, every configuration and the starting price for each.